Privacy Policy

INTRODUCTION
This Privacy Policy outlines how Langden Knowsley (LK) BC Limited collects, manages, and uses personal information from visitors, clients, and professional contacts who interact with our website. Any future revisions to this policy will be posted here.

Langden Knowsley (LK) BC Limited operates a corporate training division and is incorporated in the British Virgin Islands (BVI). LK offers its services worldwide, predominantly through digital channels, partnering with independent consultants, learning providers, and support personnel who work remotely in both established and developing urban centers.

Disclosure: Please note that the content contained within this website is a true and accurate reflection of Langden Knowsley and the programs and services provided by the company. Some website videos are presented by professional presenters or high-quality AI avatars. They are used to present information and to communicate in a human and relatable way and are not intended to impersonate people or to be misleading in any way. Any visual references made to Langden Knowsley or LK in video clips and images are intended for corporate branding purposes only, and do not represent physical assets. Some interactions on this website may be conducted with artificial intelligence avatars. These avatars are computer-generated and do not represent human employees. Any responses provided are generated by AI and should be considered informational. Langden Knowsley uses AI as an integral part of corporate training, customer service, and support. We believe they improve user experience and live chatbots and avatars enable customers to receive detailed responses in real-time, without having to wait for a customer service employee to be available. If the AI customer representative is unable to assist, the query may be escalated to a Live Agent or Customer Service Employee via a ticketing system. Clients also have access to personal support from learning providers, consultants, and employees via the telephone or Google Meet. Over 80% of customer support is now provided by AI chatbots or Live Avatars, which enable customers to receive instant, real-time support wherever and whenever they need it. Live Avatars make this a far more human and engaging customer support experience. Communications with Live Avatars or Chatbots are not recorded, and no transcripts are generated. As such, no customer personal information is stored on the website, on third-party websites, or in the cloud. The only communications retained are those with live support agents via the ticketing system in the Client Support Portal, a secure tutorial support environment. Communications are retained for future reference to ensure consistent, relevant customer support. All of these communication files are automatically deleted when services and programs have been completed and are not used for any other purpose. Your statutory rights are not affected.    

LIMITATION OF LIABILITY
This policy is limited to data collected via LK’s own websites and applications. LK has no responsibility for how unaffiliated third parties, including social networks, job boards, or employment agencies, manage or use personal information they may acquire.

DATABASE
Langden Knowsley (LK) BC Limited promotes business opportunities, vacancies, and services across several platforms, including ISPs, professional and social media, recruitment agencies, news outlets, and niche publications. If you prefer not to receive emails from LK, you may unsubscribe at any time. LK employs cookies to remember user preferences, streamline search functions, and analyze user behavior. Depending on your browser settings, cookies may save information from online forms to your device, which can be erased by clearing your cache. Cookies are harmless text files designed to facilitate website functionality and cannot execute code or transmit viruses. Only LK has access to the cookies used on its sites, and their primary purpose is to improve your experience.

INFORMATION STORAGE
LK takes privacy seriously and strives to ensure a safe environment for users. All personal data is stored in a secure, offline cloud system to guard against unauthorized access online. By accessing this website or related applications, you agree to the data practices described herein. Data collected may be stored in the British Virgin Islands (BVI) and is subject to the laws and regulations of the BVI. The terms of service are governed by both BVI and English law.

INFORMATION COLLECTED
LK gathers personal details when individuals willingly supply them, including names, email addresses, web addresses, CVs or resumes, and data submitted through LK’s online forms. Communication records for consultants, learning providers, and clients are kept in an offline file for ongoing support and reference. You may request copies of these records at any time. No further data is collected, and LK does not track user activity on its websites beyond logging IP addresses for security purposes.

INFORMATION USE
LK utilizes personal data to offer relevant information about employment, consulting roles, and available services. In certain situations, personal information may appear on LK’s websites. For instance, accredited consultants or learning providers may have their profiles, pictures, and submitted materials, such as articles, displayed and shared within the LK client community and on the company’s social media channels. All information shared in this manner is provided voluntarily. Completing and submitting an application form implies agreement with the stated terms and creates a binding contract for the specified service; these forms are stored for reference.

LK cannot prevent unrelated third parties from copying or redistributing information published on its sites. However, LK never releases personal contact details, including addresses, emails, or phone numbers, to the public. All communications are routed through LK to protect member privacy and confidentiality.

PERSONAL INFORMATION
CVs and resumes submitted with applications are securely stored offline and are not available online. Should you choose to discontinue communication with LK, all your personal data and application materials will be permanently erased. For staff, consultants, and learning providers, relevant information is retained for the duration of service and for a reasonable period afterward for record-keeping purposes. LK does not influence the processing of personal data by external third parties, such as social networks or employment agencies. LK does not intentionally request sensitive personal data, but if such information is received, it will be processed in accordance with applicable privacy laws. Providing unsolicited sensitive data is deemed consent to its use, as permitted by law. Sensitive data may include, but is not limited to, personal identification numbers, financial details, ethnicity, political or religious beliefs, trade union membership, health or biometric data, sexual orientation, or criminal record.

DATA SECURITY
LK implements appropriate safeguards to protect personal data collected through its websites. Nonetheless, because the Internet is open, data transmitted online may be intercepted by unauthorized parties. LK sites might link to partner, advertiser, or affiliate websites, each with its own privacy policy. LK is not accountable for their privacy practices, so please review their policies before sharing any personal data.

LK sends commercial emails to individuals at client companies or other organizations with which it seeks to develop or maintain business relationships. These emails may use web beacons, cookies, and similar technologies to track whether recipients open, read, or delete the message, as well as which links are accessed, when a recipient clicks a link in an LK email, a cookie records which pages are viewed and what content is downloaded from LK websites, even if the recipient is not registered or signed in. Targeted emails from LK may include additional data privacy information as required by law.

OTHER INFORMATION
LK services and websites are intended solely for individuals aged 18 years or older.

YOUR PRIVACY RIGHTS
Individuals who do not wish their information to be collected, used, or stored as described in this policy may withdraw their consent at any time. To do so, send an email to LK with UNSUBSCRIBE in the subject line, reply to any LK email with UNSUBSCRIBE in the subject line, or click the UNSUBSCRIBE link where available. After unsubscribing, you will not receive further communications from LK or associated companies. All personal and contact details, including curriculum vitae, will be permanently deleted, and future applications to LK will not be processed.

CONTACT INFORMATION
Trading Address: Langden Knowsley (LK), The Helmsley Building, 230 Park Avenue, Floors 3 and 4, New York 10169, USA. Telephone: +1 (332) 900-5009.
Registered Address: Langden Knowsley BC Limited, Charles Court, 1st Floor, 189 Main Street, P.O. Box 4406, Tortola, VG1110, BVI. Company Number: 2201890